Frequently Asked Questions

Find answers to common questions about our services

What is your contact information?

(859) 442-SITS (7487) or Cincinnati@BabysitEase.com

What areas do you serve?

We serve the entire Tri-State area including Mason, West Chester, Loveland, Blue Ash, Hyde Park, Mt. Lookout, and Northern Kentucky. With hundreds of caregivers across the region, we have you covered.

How long has BabysitEase been in business?

BabysitEase was founded in Cincinnati in 2005. We've connected babysitters with Cincinnati families over 35,000 times and continue to be the Tri-State area's trusted childcare connection.

How do you screen your babysitters?

All of our babysitters are over 18 years old and undergo a comprehensive screening process. This includes an in-person interview, reference checks, and a thorough background check. We only accept caregivers who meet our high standards for safety and reliability.

Are the sitters CPR certified?

While most of our sitters have completed CPR / Red Cross Babysitter training, this is an annual certification and only some of our sitters get re-certified annually.

Can I get the same sitter each time?

You can request any of your past sitters and it will hold the sit for them for 24 hours. If the sitter does not pick it up within that time, it becomes available to all sitters. We do not guarantee the same sitter for all your sits, but if you are looking for the same sitter it is best to request a consistent day/time and as the sit continues a regular sitter often falls into place.

How much does BabysitEase cost?

We provide all of our pricing and fees on our Services Page. In short, we charge families a nominal registration fee to be a part of our network and to get access to our amazing babysitters. Once you are ready to schedule a sit, you pay BabysitEase a small charge to schedule your sit and then pay the sitter at the end of the night based on the prices listed on the pricing page.

What is the difference between a nanny and a sitter?

Nannies work for the same family on a consistent basis and prioritize that family's needs during the agreed upon hours, while sitters are free to take jobs as it fits around other parts of their schedule. The regular rate for babysitters is $15/hour for one child, and $1 more per hour each additional child. Nannies often have household responsibilities and are paid between $15-$22/hour which is agreed upon between the nanny and family at the start of the engagement.

How do I get a nanny?

Our Nanny Placement service is like getting a nanny head hunter for your family. We get a description of your family, the needs of the position, and what kind of caregiver you're looking for. We work with our present team of child care providers that have already been vetted to see if anyone fits your opportunity. If there isn't a match, we run a campaign where we manage all communication, interviewing, and background/reference checking.

What if my sit request isn't filled?

We have a fill rate of around 99% for all sits that are requested outside of 48 hours, and we also fill most of our sit requests that are called in within 48 hours. We'll do our best to get you a sitter, but if we are having trouble, we'll call you on your family phone number the day before the sit to let you know how things are looking. If we are unable to fill your request, we can offer you a coupon for the placement fee or a refund.

What happens during bad weather conditions?

Parents can cancel due to weather conditions without any last-minute cancellation fees. There will be no refund for the scheduling fees for the sits that have been placed. If parents choose to cancel their sits because they aren't going to be heading out of the house or they don't feel comfortable having the sitters travel in the weather conditions, just give us a call. We allow sitters the same courtesy to cancel during this time as well.

What if I come home before the scheduled end time?

If you arrive home before the scheduled end time, you are still responsible for paying the sitter for the scheduled time.

Do you offer pet sitting services?

Yes! In addition to babysitting and nanny services, we offer pet sitting including dog walks, in-home visits, and overnight stays. Our pet sitters are animal lovers who will care for your pets in the comfort of your own home.

Do I have to pay to be a part of the service?

No. There is no charge to be a sitter with us.

Do I need a car to babysit?

Yes. We have families all over the community (not always on mass transit lines) and sometimes you will be needed to help shuttle the kids to school, practice, etc.

Can I bring my children with me on the sit?

No, we arrange for families to have their children be the sole focus of the sits.

Can I care for children in my home instead of the family's home?

No. We specialize in situations where the caregivers go to the family's home.

Still Have Questions?

We're here to help! Reach out to our team and we'll be happy to assist.

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